Cookie Policy

Last updated: 29th May 2026

1. Introduction

This Cookie Policy explains what cookies are, how ZaZa Homes Ltd (“we”, “us”, “our”) uses them on our website https://zazahomes.co.uk/ (the “Site”), and the choices available to you.

We operate our website on the Shopify platform. Shopify, along with some of the third-party services we use, may also set cookies as explained below.

This policy should be read alongside our Privacy Policy. If you have any questions, please contact us at info@zazahomes.co.uk

2. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet or smartphone) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners and third parties.

Similar technologies — such as web beacons, pixels, local storage and tracking scripts — work in comparable ways and are also covered by this policy.

3. The Law That Applies

In the UK, the use of cookies is governed by the Privacy and Electronic Communications Regulations 2003 (as amended) (“PECR”), which operate alongside the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Under PECR, we must obtain your informed consent before placing any cookie on your device that is not strictly necessary for the website to function. This means:

• Strictly necessary cookies may be set without consent.

• All other cookies (analytics, advertising, personalisation) require your prior, freely given, specific, informed and unambiguous consent.

• Consent must be obtained before the cookie is set — not after.

• Implied consent (e.g. continuing to browse) is not valid under PECR as interpreted by the ICO from 2024 onwards.

• You must be able to withdraw consent as easily as you gave it.

4. How We Obtain and Manage Your Consent

When you first visit our website, a cookie consent banner will be displayed. This allows you to:

• Accept all cookies.

• Reject all non-essential cookies.

• Customise your preferences by category.

Your preferences are stored and respected on subsequent visits. You may change your preferences at any time by clicking the “Manage Cookies” link in the footer of our website. Please note: rejecting non-essential cookies will not prevent you from using our website, but some features (such as personalised advertising) will not function. Your cookie consent preferences will be stored for a period of 12 months from the date on which you set them. After this period, we will ask you to confirm your preferences again to ensure your choices remain current and that our consent records are up to date. You may update your preferences at any time before this renewal period expires by clicking the "Manage Cookies" link in the footer of our website.

4a. Why We Use Cookies: Our Purposes Explained

 We use cookies for specific, legitimate purposes. This section explains clearly why each category of cookie is used, so you can make an informed choice about the preferences you set via our consent banner. 

Strictly Necessary Cookies — Why we use them:

These cookies are essential to deliver the core functions of our website that you have explicitly requested. Without them, our website cannot operate. They enable your shopping basket to retain its contents as you browse, maintain your login session if you have an account, store your cookie consent preferences so we do not ask you repeatedly, and ensure your checkout and payment process functions correctly. We do not require your consent to set these cookies, as they are necessary for the service you have requested. They are not used to track you for advertising or analytics purposes.

Performance and Analytics Cookies — Why we use them:

These cookies help us understand how visitors use our website, which pages are most popular, where visitors come from, and whether they experience any errors. This information is used in aggregate and anonymised form to improve the performance, content and user experience of our website. We use this data to make informed decisions about which products to feature, how to structure our pages, and how to improve our service to you. These cookies are only set with your consent.

Advertising and Targeting Cookies — Why we use them:

These cookies are used to ensure that the advertising you see from us — whether on our own website or on third-party platforms such as Google or Meta — is relevant to your interests. If you have previously visited our website and browsed or purchased products, these cookies enable us to show you relevant advertisements when you visit other websites or social media platforms. They also allow us to measure the effectiveness of our advertising campaigns so we can allocate our marketing budget responsibly. We do not use these cookies to build detailed personal profiles for sale to third parties. These cookies are only set with your consent.

Functional Cookies — Why we use them:

These cookies enable enhanced features that improve your experience on our website, such as remembering your region or language preferences and maintaining the continuity of your browsing session. They are not used for tracking or advertising. These cookies are only set with your consent.

Payment Processing Cookies — Why we use them:

When you proceed to checkout, our payment processors (such as Stripe or PayPal) set cookies that are strictly necessary to authenticate your payment, detect and prevent fraudulent transactions, and ensure your financial data is processed securely. These cookies are set by regulated third-party payment providers and are essential to complete the purchase you have requested. They cannot be disabled during a transaction.

If you have any questions about why a specific cookie is being used, please contact us at info@zazahomes.co.uk

5. Cookies We Use

We categorise the cookies used on our website as follows:

5a. Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are set in response to actions you take, such as setting your privacy preferences, logging in, or adding items to your basket. They do not store personally identifiable information.

**Note regarding `secure_customer_sig`:This cookie has a duration of 20 years, which is set by Shopify and is outside our direct control. If you do not wish your login session to persist, we recommend logging out of your account after each visit. You may also clear this cookie at any time via your browser settings.

5b. Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting anonymous information. They help us improve the performance and user experience of our site. These cookies are only set with your consent.

 

5c. Advertising and Targeting Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests, and to measure the effectiveness of our advertising campaigns. They may be set by us or by third-party advertising partners. These cookies are only set with your consent.

Note: if you have not consented to advertising cookies, retargeted adverts from us will not be shown to you on other websites or platforms.

5d. Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences or previously viewed products. If you do not allow these cookies, some features may not function as intended. These cookies are only set with your consent.

5e. Payment Processing Cookies

When you proceed to checkout and make a payment, our payment processors may set cookies on your device that are necessary to process your transaction securely. These cookies are set by third-party payment providers operating as independent data controllers and are strictly necessary to complete the service you have requested.

6. Third-Party Cookies and International Data Transfers

Some cookies are set by third parties operating on our behalf, including:

• Google LLC(Google Analytics and Google Ads) — based in the USA. Data transferred from the UK is conducted under the UK–US Data Bridge (the UK Extension to the EU–US Data Privacy Framework) and/or Standard Contractual Clauses (UK Addendum to EU SCCs), as applicable. See Google's Privacy Policy: https://policies.google.com/privacy

• Meta Platforms Ireland Ltd (Facebook/Instagram) — data processed in the EU and USA. See Meta’s Privacy Policy: https://www.facebook.com/privacy/policy

• Shopify Inc. — based in Canada (an adequate country under UK GDPR). See Shopify’s Privacy Policy: https://www.shopify.com/legal/privacy

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR Article 46. For more details, see Section 9 of our Privacy Policy [link].

7. How to Manage and Withdraw Your Cookie Consent

You can manage your cookie preferences in the following ways:

• Cookie consent banner: click “Manage Cookies” in the footer of our website at any time to review or change your preferences.

• Browser settings: most browsers allow you to refuse or delete cookies. Note that doing so may affect the functionality of our website and other websites. Guidance for common browsers:

Google Chrome: https://support.google.com/chrome/answer/95647

Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer

Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-us/help/4468242

• Google Analytics opt-out: you can prevent Google Analytics from collecting your data by installing the Google Analytics Opt-Out Browser Add-on: https://tools.google.com/dlpage/gaoptout

• Google Ads personalisation: manage Google ad personalisation at https://adssettings.google.com

• Meta ad preferences: manage Facebook ad preferences at https://www.facebook.com/ads/preferences

• Your Online Choices (EU/UK): manage advertising preferences across participating companies at www.youronlinechoices.com

• Meta ad preferences (Facebook and Instagram):** manage your Meta advertising preferences, including those relating to Instagram, at https://www.facebook.com/ads/preferences or via the Meta Accounts Centre at https://accountscenter.facebook.com/ad_preferences

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8. Updates to This Cookie Policy

We review and update this Cookie Policy **at least annually** and whenever we introduce new cookies, change our use of existing cookies, or when changes in law or ICO guidance require us to do so. Any changes will be posted on this page with an updated effective date. We may notify you of material changes via our cookie consent banner, which will prompt you to review and reconfirm your preferences where required.

We recommend you revisit this policy from time to time.

9. Contact Us

If you have any questions about our use of cookies or this policy, please contact us:

Email: info@zazahomes.co.uk

Post: ZaZa Homes Ltd (Company No. 11669230), with registered address at 71 Trenoweth Road, Falmouth, Cornwall TR11 5GH.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk | 0303 123 1113.

ZaZa Homes Ltd 71 Trenoweth Road, Falmouth, Cornwall TR11 5GH| Company No. 11669230 | ICO Reg. No. ZC157963

This Cookie Policy should be read alongside our Privacy Policy [link] and Website Terms & Conditions [link].